Terms and Conditions
TERMS AND CONDITIONS
Learning Tree International limits, the provision of its educational services to employees of corporations, partnerships and government organizations who are sponsored by their respective organizations. This agreement is between Learning Tree International and the employer.
GUARANTEE OF QUALITY
Our Guarantee of Quality provides our customers with the opportunity to attend the course of their choice — and then pay only if 100% satisfied with the value of the course. If a customer sends us a written notice of dissatisfaction with a course within 60 days of the course start date, the customer will have the option of retaking the course at no charge, applying prepaid tuition fees against another course attendance, or receiving a full refund of any course tuition paid and cancellation of any unpaid invoices for that course. If a customer used a Training Passport, Training Voucher or a Pay-As-You-Learn Voucher for the course, we will not count the attendance against the Training Passport, Training Voucher or Pay-As-You-Learn Voucher used.
TERMS FOR PUBLIC COURSES
COURSE TUITION
The course tuition is due and payable forty-five (45) days after the invoice date. SITA will be invoiced once a month for all courses completed in that month. The exception is On-Demand Courses for which tuition must be prepaid prior to attendance or the granting of customer access to the course. All applicable taxes will be invoiced. The course tuition includes instruction; course materials; the use of software, computers and other technical hardware as appropriate to the course; and Learning Tree Certification Examinations. Learning Tree International also provides light refreshments during morning and afternoon breaks. The course tuition does not include sleeping rooms, meals, travel or any other expenses that may be incurred by our customer.
SUBSTITUTIONS PERMITTED
We welcome the enrollment of a qualified substitute in an enrollee’s place, provided the customer notifies us in writing before the first day of the course (excludes PRINCE2®, ITIL®, COBIT®, MSP® and Change Management courses). Substitutions for On-Demand Courses are excluded.
FLEXIBLE TRANSFER/CANCELLATION POLICY FOR PUBLIC COURSES
If a customer would like to cancel or transfer their course, they must notify Learning Tree 7 days prior the start date of the course. Attendees can transfer to another course with no penalties prior to 7 days before the start date. If a customer needs to cancel an enrollment and has no substitution, then a cancellation fee equal to 50% of the course fee will be assessed. PREMIUM COURSES Learning Tree Premium Course is any course that includes 3rd party materials, exam vouchers, certifications, specialized instructors, special software licenses, or premium labs and course kits. A course could have one or all these attributes to be considered a Premium Class. The cost to execute these courses are higher than our standard Public Courses. Learning Tree reserves the right to designate courses as Premium based on these or other high costs associated with executing these events.
ON-DEMAND COURSES
Learning Tree On-Demand courses are self-paced learning solutions delivering modular training combined with hands-on practice labs that allows customers a greater level of flexibility based on their schedules, availability, and professional needs. Customers will be able to attend On-Demand Courses at their leisure as needed via My Learning Tree. Customers must prepay for On-Demand Courses prior to access being granted by Learning Tree.
LEARNING TREE COACHING
Learning Tree Coaching is a program designed to “bridge the gap” between classroom training and the workplace. The coaching is done at the workplace as a one-day extension immediately following completion of a Learning Tree On-Site Course. The instructor helps course attendees put into practice the knowledge gained in the course to tackle real projects or assignments, as well as services to redefine job roles, update competencies and define additional skills gaps. TRAINING VOUCHERS PACKS Training Voucher Pack agreements are purchase arrangements that provide customers discounts that are based on the initial committed volume of the customer purchase.
BLENDED LEARNING PROGRAM
The Blended Learning Programs provide access to a blend of training, support, and other 3rd party materials offered within a subscription period. The subscription period and components associated with each program will vary based on the specific program being offered and selected for purchase. The agreement is on a subscription basis for each attendee, and purchases under the program are non-refundable. Once the subscription is paid in full, or a purchase order is accepted, the attendee can access all program components during the subscription period. Designed to serve the needs of a single practitioner, the program and fee is not transferable, and no refund is provided for any program components not used during the subscription period.
PREMIUM TRAINING BUNDLE PROGRAM
The Premium Training Bundle Program offers an additional level of enhanced access, including unlimited access to a multi-day course, additional training, support, and other 3rd party materials offered within a subscription period. The subscription period and components associated with each program will vary based on the specific program being offered and selected for purchase. The agreement is on a subscription basis for each attendee, and purchases under the program are non-refundable. Once the subscription is paid in full, or a purchase order is accepted, the attendee can access all program components during the subscription period. Designed to serve the needs of a single practitioner, the program and fee is not transferable, and no refund is provided for any program components not used during the subscription period.
Public Program Pricing
| Per Course (1-5 Days) | $1,500 |
Price quoted are in US Dollars.
The Public Course fee does not include exam vouchers or special kit costs for premium or partner classes.
The fee does include exam vouchers for Agile certifications. It does not include PMI certification exam voucher.
SEE ABOVE FOR PREMIUM / PARTNER COURSE EXCLUSIONS.
On-Demand Program Pricing
Project Management Library:
| Number of Subscriptions | Fee Per Subscription |
| Up to 50 | $275 |
| 51 to 100 | $250 |
| 101 to 150 | $225 |
| 151+ |
$200 |
Entire Library:
| Number of Subscriptions | Fee Per Subscription |
| Up to 50 | $300 |
| 51 to 100 | $275 |
| 101 to 150 | $220 |
| 151+ |
$175 |
TERMS FOR ON-SITE COURSES
The course tuition fee for On-Site Courses is due and payable within forty-five (45) days after the invoice date. SITA will be invoiced on the last day of each month for all training completed in that month. If a customer needs to cancel or reschedule any event less than 15 days before the scheduled start of the event, the customer will be subject to a cancellation fee in the amount of 50% of the event fee. However, if the event is rescheduled to execute within ninety (90) days of the cancellation date, then a cancellation fee in the amount of 25% of the event fee will apply. Learning Tree will not impose any penalty if the customer notifies Learning Tree of the need to cancel or reschedule an event 16 days prior to the scheduled start date of the event. Any event cancelled or rescheduled that is non-standard in length, content, delivery method, etc., based on customer requirements and request, and the customer cancels the course, the customer will pay for all incurred customization fees, or performance costs associated with the event.
ONSITE CANCELLATION POLICY
If a customer needs to cancel or reschedule any event less than 15 days before the scheduled start of the event, the customer will be subject to a cancellation fee in the amount of 50% of the event fee. However, if the event is rescheduled to execute within ninety (90) days of the cancellation date, then a cancellation fee in the amount of 25% of the event fee will apply. Learning Tree will not impose any penalty if the customer notifies Learning Tree of the need to cancel or reschedule an event 15 days prior to the scheduled start date of the event. Any event cancelled or rescheduled that is non-standard in length, content, delivery method, etc., based on customer requirements and request, and the customer cancels the course, the customer will pay for all incurred customization fees, or performance costs associated with the event.
On-Site/On-Premise Program Pricing:
| Course Duration | Base Fee 1-20 Attendees |
| 1 Day | $7,700 |
| 2 Days | $9,700 |
| 3 Days |
$13,500 |
| 4 Days |
$15,900 |
| 5 Days |
19,500 |
Courses can be customized to SITA specific experience level and will incorporate SITA case study.
PRICING DOES NOT APPLY TO PREMIUM / PARTNER COURSES. EACH PREMIUM / PARTNER CLASS WILL BE PRICED INDIVIDUALLY AND DISCUSSED WITH SITA POC FOR APPROVAL PRIOR TO REGISTRATION.
BELOW ARE PREMIUM / PARTNER COURSES:
Check with your account manager for updates as courses are added frequently.
| Course Numbers | Course Title |
| 177 | PRINCE2 Foundation |
| 177 | PRINCE2 Practitioner Re-registration |
| Various | Citrix Certifications |
| Various | Cisco Certifications |
| 288 | Organisational Change Management: APMG |
| 316 | ISTQB Foundation |
| 445 | CompTIA A+- |
| 446 | CompTIA Security +- |
| 1176 | PRINCE2 Manual |
| 1177 | Achieving PRINCE2 Agile Foundation |
| 1213 | CCSP (ISC)2 |
| 1803 | TOGAF- - The Open Group |
| 1813 | Certified Scrum Master |
| 1814 | Certified Scrum Product Owner |
| 2023 | EC-Council Certified Hacking Forensic Investigator (CHFI) Exam Preparation |
| 2024 | EC-Council Certified Security Analyst (ECSA) Exam Preparation |
| 2025 | EC-Council Certified Incident Handler (ECIH) Training |
| 2026 | CCISO Certification - EC-Council Certified CISO Exam Prep |
| 2031 | CEH- - EC Council (Gilmore Global) |
| 2032 | CND - EC Council (Gilmore Global) |
| 2033 | EC-Council Certified Advanced Penetration Tester |
| 2036 | CISM -ISACA |
| 2037 | CRISC - ISACA |
| 2038 | Governance of IT (CGEIT) Exam Preparation (ISACA) |
| 2039 | CSX Practitioner (Accelerated) Exam Preparation (ISACA) |
| 2040 | CISA - ISACA |
| 2045 | CompTIA Linux+ Exam Preparation |
| 2046 | CompTIA Advanced Security Practitioner (CASP) - |
| 2047 | CompTIA Analyst CSA+ Exam Prep |
| 2048 | CompTIA Cloud+ Certification Exam Preparation |
| 2049 | CompTIA PenTest+ Certification Exam Preparation |
| 2058 | CISSP-- (ISC)2 |
| 2059 | CSSLP - (ISC)2 |
| 2060 | SSCP - (ISC)2 |
| 2061 | CAP Certified Authorization Professional (ISC)2 |
| 2062 | HCISPP Training and Certification Exam Preparation (ISC)2 |
| 2065 | Certified Information Privacy Professional (CIPP/US) |
| 2066 | Certified Information Privacy Technologist (CIPT) |
| 2067 | Certified Information Privacy Manager (CIPM) |
| 2414 | MS system center |
| 2708 | CompTIA Network +- |
| 3161 | (SoftEd) Advanced Software Testing |
| 3507 | BCS Foundation |
| 3511 | Agile Business Analysis |
| 3630 | LeanIT Foundation |
| 3633 | AGILE PM Foundation |
| 3633 | AGILE PM Practitioner |
| 3634 | PRINCE2 Agile Practitioner- |
| Course Numbers: | Curriculum: |
| Various | Red Hat Enterprise Linux Server & Desktop Maintenance |
| Various | Oracle Database Server Maintenance |
| Various | AWS, VMware vSphere & vCenter Server Software Maintenance |
| Various | Lean Kanban |
| Various | Lean Six Sigma, Adobe, Salesforce, SAP |
TERMS FOR ALL COURSES
ACCOMMODATION FOR DISABILITIES
We are committed to complying with all applicable federal, state and local laws regarding reasonable accommodations for course participants with disabilities. Accommodations should be requested by a course participant’s employer, preferably in writing. In order to plan for and provide effective accommodations, we ask that accommodations be requested as early as possible, and no later than two weeks before the start of the course.
Learning Tree will provide an additional seat in the classroom and a full digital set of course materials for an auxiliary aide upon request. Other requested accommodations will be discussed with a course participant’s employer. Accommodations that fundamentally alter the nature of the services being provided, jeopardize safe operations, or result in undue hardship may not be available. Please call 1-800-843-8733 to advise Learning Tree of any need for accommodation.
SECURITY
The customer agrees that all course participants will abide by security measures in effect at the course location.
COURSE POSTPONEMENTS
At times, we must change a course location, course date or postpone a course. We will try to give the customer as much advance notice as possible of any such change.
COPYRIGHT/INTELLECTUAL PROPERTY
The customer can use any course materials provided or made available in connection to our courses or our partners/vendors courses solely during and for the purposes of the course and does not have any ownership interest or license to these materials for any other purpose, use, or time. All copyrights, patents, designs and other intellectual property rights in or relating to any course materials provided or made available in connection with our courses or our partners/vendors courses remain the sole property of the owner. No part of any course materials may be used for any other purpose, reproduced, stored in a retrieval system, disseminated, or transmitted, or published in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, or translated into any language without the prior written permission from the owner.
INDEMNIFICATION
The customer agrees to defend, hold harmless, and indemnify Learning Tree, its affiliates, and its partners/vendors against any allegations, investigations, claims, actions, demands, damages, expenses, fees (including attorney’s fees and court costs) caused by, arising out of, or related to customer’s or a third party’s unauthorized use, reproduction, dissemination, publication, transmission, or storage of any materials provided or made available to customer in connection with our courses or our partners/vendors courses, including but not limited to any alleged infringements of patents, trademarks, registered designs, design rights or copyright.
THIRD PARTY SERVICES/PRODUCTS
Learning Tree may provide advertisements of third parties on our website and/or feature information, materials, products, or services provided by third parties. Learning Tree makes no representations with respect to, nor does it guarantee or endorse the quality, non-infringement, accuracy, completeness, timeliness, or reliability of such third-party materials, information, products, and services you may access. Your correspondence and any other dealings with third parties on our website are solely between you and the specific third party or third parties. Learning Tree has no control over and expressly disclaims responsibility and liability for all third party provided information, materials, programs, products, and services covered on or accessed through our website, and you agree that Learning Tree shall not be responsible for any loss or damage of any sort incurred as a result of any of these dealings or as the result of the presence of such third parties on our website.
GENERAL
These terms and conditions set out above represent a complete statement of the agreement between the parties and supersede all prior discussions, correspondence and representations. Our brochures and advertisements are for information purposes only and are not intended to form any agreement between Learning Tree International and the recipient. These terms and conditions are subject to change without notice and changes will apply to any enrollment/course order received after the date of the change. These terms and conditions may not be varied except in a written agreement signed by an officer of Learning Tree International. Learning Tree International’s acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions. This agreement will be governed by Virginia law, without regard to any conflicts of law.