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Scrum Master Training

Course Outline

This hands-on course provides a comprehensive introduction to the Scrum framework, equipping participants with the knowledge and skills needed to thrive as effective Scrum team members. Through real-world examples, interactive activities, and practical guidance, learners will explore Scrum roles, events, artifacts, and values. The course emphasizes the importance of self-managing teams, iterative delivery, and empirical process control and the ways in which the Scrum Master can lead in building these capabilities. Whether you're new to Agile or looking to formalize your Scrum expertise, this course offers a solid foundation for success in dynamic, value-driven environments.

Scrum Master Training Benefits

  • Course Benefits

    • Better understand the distinct accountabilities of Scrum Master, Product Owner, and Developers
    • Explore real-world examples from diverse industries to show how Scrum can be adapted beyond software.
    • Learn how to facilitate and participate in Sprint Planning, Daily Scrums, Reviews, and Retrospectives effectively
    • Learn the importance of cross-functional, self-managing teams and provide coaching strategies for them
    • Reinforce how values like commitment, focus, and courage drive team behavior and decision-making
    • After-course instructor coaching included

  • Prerequisites

    • None

    Necessary Preparation

    • None, though it’s recommended that attendees read the Agile Manifesto before class.

Scrum Master Training Outline

Learning Objectives

Module 1: Introduction to Scrum

  • Overview of Scrum as a lightweight framework
  • Scrum vs. process vs. methodology
  • Scrum’s relationship to complexity and change
  • Incremental and iterative development
  • Empirical process control and lean thinking

Module 2: Scrum Events

  • Overview of the five mandatory Scrum events:
    • Sprint
    • Sprint Planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective
  • Timeboxing and cadence
  • Inspect-and-adapt cycle
  • Event facilitation and participation best practices

Module 3: Scrum Artifacts

  • Product Backlog and Product Goal
  • Sprint Backlog and Sprint Goal
  • Increment and Definition of Done
  • Artifact commitments and transparency
  • Product Backlog refinement and estimation

Module 4: The Scrum Team

  • Scrum roles and accountabilities:
    • Scrum Master
    • Product Owner
    • Developers
  • Characteristics of high-performing Scrum teams
  • Self-management and cross-functionality
  • Coaching, mentoring, and conflict navigation

Module 5: Scrum Values

  • The five Scrum values:
    • Commitment
    • Focus
    • Openness
    • Respect
    • Courage
  • Embedding values into team behavior and decision-making
  • Building trust through transparency and empiricism

Module 6: Course Summary and Certification Prep

  • Review of key concepts and terminology
  • Practice quizzes and exam-style questions
  • Guidance for taking the PSM I certification exam
  • Next steps for advanced certifications (PSM II, PSM III)
Course Dates - North America
Course Dates - Europe
Attendance Method
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