Program Management Training
Course Outline
In this program management training course, you will learn best practices relating to managing programs, including how to:
- Develop a business case
- Align program requirements with organizational objectives
- Execute a program roadmap
- Establish a governance framework
- Manage stakeholders
Please Note: Events running March 25, 2024 and later will run as 3-day events.
Program Management Training Benefits
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In this course, you will learn how to:
- Developed by expert program managers and based on the approaches of organizations such as the U.S. Government Accountability Office (GAO) and U.S. Office of Management and Budget (OMB).
- Set up and manage a project roadmap.
- Align projects and their goals with the wider organizational strategy.
- Test your knowledge in the included end-of-course exam.
- Continue learning and face new challenges with after-course one-on-one instructor coaching.
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Training Prerequisites
To succeed in this course, you should have experience managing or serving on multiple project teams.
Program Management Course Outline
Module 1: Introduction
- Program roadmap
- Program management plan
- Managing the Benefits
Module 2: What is Program Management?
In this module, you will learn how to:
- Distinguishing between a project and a program
- Defining programs, projects, and portfolios
- Clarifying the roles of the project and program managers
- Setting up a Program Management Office (PMO)
Module 3: Aligning Programs and Organizational Strategy
In this module, you will learn how to:
- Develop the vision, goals, objectives, and assess the maturity of your organizational strategy
- Define business, data, application, and technology architectures
- Describe the organizational portfolio
- Assessing the “as-is” and future “to-be” states
- Specify required changes to existing systems and processes
- Establish required new systems and retirement of systems
- Avoid the “Shelfware” syndrome
Module 4: The Program Business Case
In this module, you will learn how to:
- Create and structure a defendable program business case
- Determine costs and benefits of a business case
- Identify and analyze risks and opportunities
Module 5: Establishing the Program Roadmap
In this module, you will learn how to develop the program scope and Work Breakdown Structure (WBS), including:
- Establishing program components
- Selecting major milestones
- Developing the roadmap
- Estimating the program costs
- Developing subsidiary plans
- Determining resources
- Generating an acquisition strategy
- Developing a program transition plan
- Identifying and delivering program benefits
- Planning benefit realization
- Reviewing and optimizing benefits realization
- Transitioning and sustaining benefits
Module 6: Program Governance and Stakeholder Engagement
In this module, you will learn how to develop the program scope and Work Breakdown Structure (WBS), including:
- Establish the proper governance structure
- Distinguish between program, portfolio, and organizational governance
- Define the decision-making authority
- Identify and create program stakeholder profiles
- Generate a stakeholders register
- Establish the program management team
Module 7: Program Monitoring
In this module, you will learn how to develop the program scope and Work Breakdown Structure (WBS), including:
- Design the program dashboard to assess program health
- Establish dashboard utilization and updates
- Identify the necessary metrics and select their sources
- Identify, classify and assess program risks, opportunities, probabilities, and impacts
- Identify and resolve program issues
Module 8: Leading a Program
In this module, you will gain the leadership, management, and communication skills necessary to lead a program, including:
- Setting the vision
- Protecting the team
- Dealing with adversity
- Understanding and working with stakeholder expectations
- Establishing and following the processes
- Selecting the right people for the right roles
- Negotiating resources
- Communicating effectively with staff at all levels
- Driving proper communications between project teams
- Ensuring proper communications with all stakeholders
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