Influencing Skills Training: Getting Results without Direct Authority
Course Outline
In this Influencing Skills Training course, you will learn how to apply influence strategies in a corporate environment to gain commitment from others, foster collaboration, and achieve desired results without relying on direct authority.
Influencing Skills Training: Getting Results without Direct Authority Benefits
- Apply influence strategies to gain commitment and foster collaboration
- Adjust your approach to others dynamically to win their attention and trust
- Achieve goals by enhancing trust and cooperation
- Effectively handle challenging behaviors to overcome resistance and inertia in others
- Use knowledge and competence to influence others
- Continue learning and face new challenges with after-course one-on-one instructor coaching
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Prerequisites
None.
Influencing Skills Training Outline
Module 1: Defining Influence
In this module, you will learn how to:
- Identify the three critical elements for creating influence
- Build value with others to support your initiatives and adopt your ideas
- Work with resistance for positive outcomes
Module 2: The Elements of Influence
In this module, you will learn how to:
- Operate with ethics and integrity
- Understand the core elements of professional excellence
- Recognize the source of your professional power and further develop it
- Adapt a proactive approach to strengthening your influence over others
Module 3: Building Your Foundation
In this module, you will learn how to:
- Establish and maintain trust-based relationships
- Maintain ethics and integrity in your work and beyond
- Establish and maintain rapport with others
- Foster active-listening habits
Module 4: Applying Six Major Influence Principles
In this module, you will learn how to:
- Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity
- Avoid the pitfalls and traps of each principle
Module 5: Expanding Your Power Base
In this module, you will learn how to:
- Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive
- Navigate and adapt to organizational politics
- Identify and apply political strategies effectively
- Transform resistance and inertia in others
Module 6: Practicing Exemplary Leadership
In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices:
- Modeling the way
- Inspiring a shared vision
- Challenging the process
- Enabling others to act
- Encouraging the heart
Module 7: Dealing with Challenging Behaviors
In this module, you will learn how to:
- Manage the six challenging behavior types
- Avoid taking things personally
- Identify and apply the right deflection techniques for contextual history
- Defuse conflict situations
- Convert confrontation into cooperation
Module 8: Overcoming Resistance
In this module, you will learn how to:
- Recognize the many forms of resistance
- Apply the four-step model for agreement
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