ServiceNow GRC: Third-party Risk Management (TPRM) Implementation Training

This two-day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Third-Party Risk Management (TPRM) implementation.

Attendees will learn and practice various tactical skills and strategies that will better prepare them to implement RM. Through lectures, group discussion, hands-on labs and demonstrations, participants build on existing knowledge and skills by applying implementation best practices.

ServiceNow GRC: Third-party Risk Management (TPRM) Implementation Training Benefits

• In this course, you will learn:

  • Third-party Risk Management Review.
  • Core Configuration.
  • Assessment Configuration.
  • Third-party Portal.
  • Third-party Supporting Processes.
  • Application Relationships.

• Prerequisites:

  Suggested Prerequisites

  • Welcome to ServiceNow (On Demand)
  • Certified System Administrator (CSA) (Certification)
  • UI Builder Fundamentals (On Demand)
  • Flow Designer Fundamentals (Learning Path)
  • Get Started with Now Create (On Demand)
  • ServiceNow Platform Implementation Training
  • Third-party Risk Management Fundamentals (On Demand)
  • Participation in one or more ServiceNow deployments

  Required Prerequisites

  • ServiceNow Administration Fundamentals, or equivalent knowledge (Course 2540)
  • GRC: Third-Party Risk Management (TPRM) Fundamentals  (On Demand)

• Certification Information

  Further details regarding this exam, including an exam blueprint, can be found on the Certified Implementation Specialist – Third-party Risk Management Implementation page. Successful candidates will be awarded a “ServiceNow Implementation Specialist –TPRM” certificate.

ServiceNow GRC: TPRM Training Outline

Learning Objectives

Module 1: Third-party Risk Management (TPRM) Review

• About TPRM 
• Key Processes and Components 
• Technical Details 
• Lab 1.3.1 Preparing to Implement ServiceNow Third-party Risk Management

Module 2: Core Configuration

• Third-party Portfolio Configuration 
• Lab 2.1.1 Third-party Setup
• Third-party Contacts Configuration
• Lab 2.2.1 Populate Third-party Contacts 
• Third-party Risk Intelligence Scoring Configuration

Module 3: Assessment Configuration

• Assessment Basics
• Internal Assessment IRQ and Tiering
• Lab 3.2.1 Create an Inherent Risk Questionnaire
• Lab 3.2.2 Change a Tiering Assessment into an IRQ
• Lab 3.2.3 Automatically Select IRQ
• Risk Assessment Configuration 
• Lab 3.3.1 Third-party Risk Assessment Templates
• Risk Assessment Generation
• Risk Assessment Calculations
• Lab 3.5.1 Third-party Risk Assessments
• Lab 3.5.2 Third-party Risk Areas and Criteria Affecting Engagements
• Assessment Lifecyle

Module 4: Third-party Portal Configuration

• Third-party Portal Configuration
• Lab 4.1.1 Third-party Portal Changes
• Lab 4.1.2 Third-party Risk Areas and Criteria Affecting Scoring

Module 5: Third-party Supporting Processes

• IRQ Approval
• Lab 5.1.1 Approvals in the IRQ Process
• Third-party Risk Issues Approval 
• Lab 5.2.1 Configure Third-party Risk Issue Approval Flow 
• Third-party Risk Process Workflows
• Data Visualization

Module 6: Application Relationships

• ServiceNow GRC Overview 
• Monitor Risk and Control Compliance
• Other Application Relationships 
• Lab 6.3.1 GRC Integration