Microsoft Dynamics 365 ERP Training (MB-920)

Do you want to learn more about Dynamics 365? This Microsoft Dynamics 365 ERP course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP) and learn about the core capabilities of the finance and operations app. Then we will discuss each of the apps individually, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lectures and hands-on labs.

Microsoft Dynamics 365 ERP Training (MB-920) Benefits

• In this course, you will learn how to:

  • Describe the capabilities and functionality of Dynamics 365 Supply Chain Management.
  • Describe the capabilities and functionality of Dynamics 365 Finance.
  • Describe the capabilities and functionality of Dynamics 365 Commerce.
  • Describe the capabilities and functionality of Dynamics 365 Human Resources.
  • Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP).

• Training Prerequisites

  Students don’t need to have any experience with Dynamics 365 before taking this course; however, students should have a fundamental understanding of financial principles and business operations. Additionally, a basic level of familiarity with computer technology, cloud computing, and the internet is assumed.

• Certification Information

  This course prepares you for exam MB-920: Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP).

Microsoft Dynamics 365 ERP Training Outline

Module 1: Describe the finance and operations app 

This module discusses the general capabilities of the Microsoft Dynamics 365 suite of finance and operations apps, including use cases and descriptions of the user interfaces. 

By the end of this module, you'll be able to: 

• Describe enterprise resource planning (ERP). 
• Describe use cases for finance and operations apps. 
• Describe the finance and operations apps' user interfaces.

Module 2: Describe reporting and integration capabilities in finance and operations apps 

This module discusses the general capabilities of the finance and operations apps, including built-in reporting and integration with other Microsoft products such as Microsoft Excel, Microsoft Word, Power BI, and Microsoft Power Platform. 

By the end of this module, you'll be able to: 

• Describe built-in reporting capabilities. 
• Describe options for analyzing data. 
• Describe options for working with data in Microsoft Office. 
• Describe integration capabilities with Microsoft Power Platform. 
• Describe business events.

Module 3: Describe Dynamics 365 Finance core capabilities 

This module introduces you to the core capabilities of Dynamics 365 Finance, including a discussion of legal entities, number sequence functionality, the approach for managing regional tax reporting requirements, and cost accounting concepts. 

By the end of this module, you'll be able to: 

• Describe Finance capabilities, features, and use cases. 
• Describe the organization and legal entities. 
• Describe number sequence functionality. 
• Describe Finance tax capabilities. 
• Describe cost accounting concepts. 

Module 4: Describe the general ledger in Dynamics 365 Finance 

This module introduces you to the chart of accounts and financial dimensions. You also look at periodic financial processes, such as financial period closes, year-end 1099 reporting, and financial consolidation. 

By the end of this module, you'll be able to: 

• Describe the chart of accounts, including main accounts and classification. 
• Describe financial dimensions and dimension set concepts. 
• Describe periodic financial processes. 
• Describe journaling concepts. 

Module 5: Describe accounts payable and accounts receivable in Dynamics 365 Finance 

This module explores the capabilities of Dynamics 365 Finance to manage the accounting processes involved in paying vendors or suppliers for goods or services received and receiving payments for goods and services delivered. 

By the end of this module, you'll be able to: 

• Describe core accounts payable components, including vendors, purchase orders, and invoices. 
• Describe vendor payments and settlements, including three-way matching concepts. 
• Describe core accounts receivable components, including customers, customer invoices, and free text invoices. 
• Describe credit and collection processes. 
• Describe revenue recognition.

Module 6: Explore expense management, fixed asset management, and budgeting in Dynamics 365 Finance 

Explore cash and bank management, discover the core functionality of expense management, learn how to manage fixed assets and review the budgeting capabilities of Dynamics 365 Finance. 

By the end of this module, you'll be able to: 

• Describe cash and bank management concepts. 
• Describe expense management, including cash advances. 
• Describe fixed asset management and fixed asset creation, acquisition, and depreciation. 
• Describe budgeting capabilities. 

Module 7: Describe the general capabilities of Dynamics 365 Supply Chain Management 

This module introduces learners to the core capabilities of Dynamics 365 Supply Chain Management and discusses warehouse and inventory management and manufacturing. 

After completing this module, you will be able to: 

• Describe product master records and product variants. 
• Describe trade agreements and discounts. 
• Describe the procure-to-pay process. 
• Describe the order-to-cash process. 

Module 8: Describe warehouse and inventory management capabilities in Dynamics 365 Supply Chain Management 

This module discusses the capabilities of Microsoft Dynamics 365 Supply Chain Management used to control the day-to-day operations of a warehouse, including costing methods, warehouse configuration options and inventory management. 

After completing this module, you will be able to: 

• Describe costing methods, including standard costing, weighted averages, last in, first out (LIFO), and first in, first out (FIFO). 
• Describe use cases for Warehouse Management Systems (WMS) and warehouse configuration options, including layout, stocking limits, and location profiles. 
• Describe purchase orders, item arrival journals, and cross-docking.
• Describe inventory concepts, including reservations, picking and packing, replenishment, shipments, counting, and inventory. 
• Describe transportation management.

Module 9: Describe manufacturing strategies in Dynamics 365 Supply Chain Management 

This module discusses the capabilities of Microsoft Dynamics 365 Supply Chain Management to implement manufacturing strategies and the tools used to manage the shop floor. 

After completing this module, you will be able to: 

• Describe manufacturing types. 
• Describe manufacturing strategies, including make-to-order (MTO), make-to-stock (MTS), and configure-to-order (CTO). 
• Describe item tracking and tracing processes. 
• Describe tools that you can use to manage shop floors. 
• Describe master planning.

Module 10:  Describe Dynamics 365 Commerce capabilities 

This module introduces you to the core capabilities of Microsoft Dynamics 365 Commerce, including channel management, distributed order management, and product assortments. 

After completing this module, you will be able to: 

• Describe Commerce capabilities. 
• Describe Commerce channels and channel management concepts. 
• Describe distributed order management (DOM). 
• Describe pricing and discounts. 
• Describe product hierarchies and assortments. 
• Describe e-commerce capabilities. 

Module 11: Describe Dynamics 365 Commerce clienteling capabilities and Dynamics 365 Fraud Protection 

Learn how Commerce can help organizations provide personalized and targeted shopping experiences in business-to-business (B2B) and business-to-consumer (B2C) models. 

After completing this module, you will be able to: 

• Describe loyalty and clienteling concepts. 
• Describe how Commerce uses Dynamics 365 Customer Insights. 
• Describe how Fraud Protection reduces fraudulent activities in the system. 

Module 12: Describe Dynamics 365 Human Resources core capabilities 

This module introduces you to the core capabilities of Dynamics 365 Human Resources. These capabilities include the management of compensation and benefits, employee performance and compliance management. 

After completing this module, you'll be able to: 

• Describe use cases for Human Resources. 
• Describe workers and positions. 
• Describe the hire-to-retire process. 
• Describe compensation and benefits capabilities. 
• Describe leave and absence capabilities. 
• Describe compliance features.

Module 13: Describe personnel management capabilities in Dynamics 365 Human Resources 

This module introduces you to the personnel management and workforce planning capabilities of Dynamics 365 Human Resources. Explore employee self-service, performance management, and training and certification management. 

After completing this module, you will be able to: 

• Describe self-service capabilities. 
• Describe leave and absence capabilities. 
• Describe employee training and certification features.

Module 14: Identify project life cycle management capabilities in Dynamics 365 Project Operations 

This module discusses the core capabilities of Dynamics 365 Project Operations to help you manage the financial aspects of your project-based business. 

After completing this module, you will be able to: 

• Describe Project Operations capabilities. 
• Describe project-based services and project types. 
• Describe how Project Operations support different industries. 
• Describe the project life cycle. 
• Describe project sales capabilities. 
• Describe project contract capabilities. 
• Describe project pricing capabilities. 
• Describe project purchase orders. 

Module 15: Describe the project planning and execution capabilities of Dynamics 365 Project Operations 

This module introduces you to the project execution and analysis capabilities of Microsoft Dynamics 365 Project Operations to help you optimize resource management, schedule management and time and expense management for your project-based business. 

After completing this module, you will be able to: 

• Describe project planning capabilities.
• Describe project scheduling and resourcing.
• Describe project budget capabilities.
• Describe the work breakdown structure.
• Describe project invoicing capabilities.
• Describe project cost tracking capabilities.