Developing User Requirements Training: The Key to Project Success

Learn to write user requirements in this Developing User Requirements training through an immersive, simulated case study. Learn to enhance your requirements development process — from planning the project through conducting elicitation meetings and writing well-formed user requirements — to validating and managing changes to them. Gain the skills you need to get the correct information from your stakeholders at the beginning and avoid wasting resources later. 

In this user requirements training, you participate in an immersive, simulated case study, providing you with the practical skills necessary to write well-formed and validated user requirements. In addition, you learn how to organize and sequence requirements into a user requirements document, prepare a plan for completing a user requirements project, and analyze requirements with a process mapping methodology.

Developing User Requirements Training: The Key to Project Success Benefits

• In this User Requirements training, you will learn how to:

  • Write well-formed, validated requirements, and enhance your development processes. 
  • Prepare for stakeholder interviews with video scenarios. 
  • Analyze, write, and validate requirements via simulations. 
  • Compare different requirements approaches. 

• Developing User Requirements Training Prerequisites

  This is a foundational level training course available to anyone who already develops user requirements in their day-to-day job and wants to enhance their career or someone new to user requirements looking to enhance their knowledge and broaden their career options.

• Developing User Requirements Continuing Education Information

  This course is eligible for 15 AXELOS My PRINCE2 CPD points. Learn more now — PRINCE2® CPD Information ›

  ITIL®, PRINCE2®, PRINCE2 Agile®, AgileSHIFT®, MoP®, and MSP® are registered trademarks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. 

User Requirements Instructor-Led Course Outline

Module 1: Introduction

• Requirements classification scheme
• The requirements development process: elicit, analyze, specify, validate and manage
• Challenges to developing effective requirements
• Requirements and Agile

Module 2: Planning a Requirements Project

Interpreting existing documentation 

• Defining requirements throughout the organization 
• Analyzing business cases and project history 
• Identifying stakeholders 
• Determining scope 

Creating a project action plan 

• Identifying and managing requirements 
• Identifying elements of an action plan 
• Writing a plan for a simulated project 

Module 3: Eliciting Requirements from Stakeholders

Planning elicitation meetings 

• Choosing the right people to interview 
• Selecting the best interview methodology 
• Constructing questions that deliver results 

Facilitating elicitation meetings 

• One-on-one meetings 
• Group meetings 
• Dysfunctional meetings 
• Meetings with executives 

Module 4: Analyzing Requirements with Process Maps

Process-mapping methodologies

• Process-mapping procedure and materials
• Creating process maps

Other analysis methodologies

• Applying alternative graphical models
• Performing gap analyses

Completing the analysis

• Prioritizing requirements with creative techniques
• Completing a requirements analysis worksheet

Module 5: Writing and Assembling the Requirements Document

Gathering the pieces

• Extracting requirements from an analysis worksheet
• Utilizing templates

Key writing skills

• Principles of well-formed requirements
• Word sensitivity, syntax, and active voice
• Well-formed vs. ill-formed requirements
• Editing and rewriting requirements
• The top five challenges to creating well-formed requirements

Organizational skills and traceability

• Organizing requirements into a readable document
• Sequencing and numbering strategies
• Linking requirements to business needs and test cases
• Creating a traceability strategy for the organization

Module 6: Validating Requirements

Applying validation skills

• Selecting the best validation methods
• Validation checklists
• Methods for conducting a walk-through

Writing testable requirements

• Reviews, walk-throughs, and inspections
• Checking the testability of requirements

Module 7: Managing Changes to Update Your Document

What you can expect

• Types of changes
• Frequency, magnitude of changes

Navigating the change process

• Conducting a change meeting
• Managing change requests
• Accepting and rejecting changes

Module 8: Integrating Requirements into Your Organization

• Choosing the right requirements-management tools
• Selecting appropriate requirements standards
• Defining an ideal requirements process