Certified ScrumMaster® (CSM) Training

Course Outline

In this interactive ScrumMaster Training course, you will acquire the skills needed to become a certified ScrumMaster and apply the foundations of Agile to Scrum to help your team work together more efficiently.

Certified ScrumMaster® (CSM) Training Benefits

  • In this course, you will:

    • Follow instructor-led training by Scrum Alliance Certified Scrum Trainers (CSTs).
    • Become a Certified ScrumMaster and servant leader to your development team, product owner, and organization.
    • Apply effective facilitation for Scrum meetings.
    • Review effective change agent techniques to foster organization buy-in to Scrum.
    • Identify opportunities to remove impediments for team members.
    • Fine-tune your skills with after-course instructor coaching.
    • A copy of The Scrum Guide is included.
    • Continue learning and face new challenges with after-course one-on-one instructor coaching.
  • Training Prerequisites

    None.

  • Certification Information

    The exam is taken on your own after the successful completion of the Certified ScrumMaster course.

    Your Certified Scrum Trainer will register your attendance on the course with The Scrum Alliance, and you will receive an email with your Scrum Alliance membership details and an invitation to take the online exam.

ScrumMaster Training Outline

Scrum Theory

You will learn how to:

  • Define Scrum including the Scrum Team, Scrum Artifacts and Commitments, and Scrum Events and Activities
  • Define Agile values and principles and relate these to Scrum
  • Define empiricism
  • Understand the drawbacks of only partially implementing Scrum

The Scrum Team

You will learn about: 

  • The three Scrum Accountabilities: ScrumMaster, Product Owner, and Developers and how they work collaboratively to deliver valuable Increments each Sprint 
  • What each of the three Scrum Accountabilities is responsible for

Scrum Events and Activities

You will learn about:

  • The five Scrum Events, including Sprint Planning, the Daily Scrum, the Sprint Reviews the Sprint Retrospective, and the Sprint itself
  • How the Scrum Events support Empiricism
  • How and when a Sprint might be terminated
  • Effective techniques for Refining the Product Backlog

The Scrum Artifacts

You will learn about:

  • The three Scrum Artifacts, the Product Backlog, the Sprint Backlog and the Increment
  • The Commitment for each Artifact, the Product Goal, the Sprint Goal and the Definition of Done
  • Why it is important that there is only 1 Product Goal and 1 Sprint Goal
  • The importance of a strong Definition of Done and how to create one
  • Why multiple Scrum Teams working on the same product have a common Product Goal and Definition of Done

ScrumMaster Core Competencies

You will learn: 

  • The differences between facilitating, coaching, teaching and mentoring
  • How to facilitate group decision making 
  • When to and when not to facilitate 
  • How a ScrumMaster provides effective leadership for their Scrum Team and the wider organisation 
  • Effective development practices that will enable the Developers to create releasable and usable Increments each Sprint 
  • How the ScrumMaster provides service to the Scrum Team
  • How the ScrumMaster provides service to the Product Owner
  • How the ScrumMaster provides service to the wider organisation
  • Why there is no Project Manager in a Scrum Team 
Course Dates - North America
Course Dates - Europe
Attendance Method
Additional Details (optional)