{"product_id":"servicenow-administration-advanced-training","title":"ServiceNow Administration Advanced Training","description":"\u003cdiv\u003e\u003cp\u003eThis two-day advanced course builds on ServiceNow Administration Fundamentals and prepares experienced administrators to manage, optimize, and maintain production ServiceNow instances. Participants explore application data management, development and debugging tools, reporting and visualizations, integrations, security, and platform optimization practices using Zurich release capabilities.\u003c\/p\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch3\u003eServiceNow Administration Advanced Training Benefits\u003c\/h3\u003e\n\u003cul\u003e\u003cli\u003e\n\u003cp\u003e\u003cb\u003eAudience \u0026amp; Prerequisites\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eWho Should Attend:\u003c\/b\u003e ServiceNow administrators and consultants who have maintained production ServiceNow systems for six to twelve months and want to deepen their technical administration skills.\u003cbr\u003e\u003cb\u003ePrerequisites:\u003c\/b\u003e Welcome to ServiceNow; ServiceNow Administration Fundamentals (ILT or on-demand). Passing the Certified System Administrator (CSA) exam is strongly recommended. Prior exposure to scripting in ServiceNow is recommended.\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003eCertification \u0026amp; Exam Information\u003c\/b\u003e\u003c\/p\u003e\n\u003cp\u003eThis course does not offer a certification or exam.\u003c\/p\u003e\n\u003cul type=\"disc\"\u003e\u003c\/ul\u003e\n\u003c\/li\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\u003cdiv\u003e\u003ch3\u003eServiceNow Admin Advanced Training Outline\u003c\/h3\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ch4\u003eLearning Objectives\u003c\/h4\u003e\n\u003cp\u003e\u003cb\u003eDay 1\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eModule 1: Application Data Management\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Application data management; data population; data searching.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 1.1.1 Configurations and Update Sets; Lab 1.2.1 Clone an Instance; Lab 1.3.1 Create a Database Index.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eModule 2: Development and Debugging\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Development tools; debugging tools and techniques.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 2.1.1 Working with Code; Lab 2.2.1 Session Debug; Lab 2.2.2 Scripts – Background and Fix Scripts; Lab 2.2.3 Script Debugger.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eModule 3: Platform Analytics and Visualizations\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Database views; data visualization overview; dashboards.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 3.1.1 Create a Database View; Lab 3.2.1 Create a Visualization from a Database View; Lab 3.4.1 Configure and Schedule a Dashboard.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eDay 2\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eModule 4: Integrations\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Integration overview; REST web services; direct and scripted web services.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 4.2.1 Web Services; Lab 4.5.1 Integration Hub.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eModule 5: Access and Security\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Authentication; authorization; platform hardening.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 5.1.1 Exploring Allow and Deny ACLs.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eModule 6: Platform Optimization and Maintenance – Data\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Data hygiene; Common Service Data Model (CSDM).\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb\u003eModule 7: Platform Optimization and Maintenance – Instance\u003c\/b\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cb\u003eTopics:\u003c\/b\u003e Performance factors; instance maintenance; releases and upgrades.\u003cbr\u003e\u003cb\u003eLabs:\u003c\/b\u003e Lab 7.2.1 Explore Instance Scan; Lab 7.3.1 Upgrades and Calculations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"ServiceNOW","offers":[{"title":"266D08EN \/ 2026-06-15T09:00:00 \/ Online","offer_id":53410097660270,"sku":"US-2539-IL","price":0.0,"currency_code":"USD","in_stock":true},{"title":"266D89US \/ 2026-06-16T09:00:00 \/ Online","offer_id":53410097693038,"sku":"US-2539-IL","price":0.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/learningtreeinternationalsita.myshopify.com\/products\/servicenow-administration-advanced-training","provider":"SITA Training","version":"1.0","type":"link"}